Terms & Conditions

Terms & Conditions

This website is operated by King Source LLC. Throughout the website, the terms "we", "us" and "our" refer to King Source LLC. By accessing VotenaGrowthCampaignHub.com (Votena Growth Campaign Hub) or purchasing from this website, you agree to these Terms and Conditions, which govern your use of our website, customized marketing campaign planning and growth operations services and online orders. Please read these terms carefully. If you do not agree with these terms, you should not use this website or place an order.

SECTION 1 – BUSINESS-ONLY SERVICE TERMS

Our products and services are offered exclusively to businesses, professional practices, organizations and other buyers acting primarily for commercial or professional purposes. They are not offered to individual consumers for personal, family or household use. By placing an order, you represent that you have authority to act for the named business or organization and that the purchase is made for business use. You may not use our services, website, systems or content for any illegal or unauthorized purpose or transmit harmful code intended to damage, disrupt or misuse the website, checkout process, campaign service workflow.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders or restrict access to our website at any time, especially when fraud, misuse, abusive behavior, payment issues, illegal activity, consumer use or unauthorized activity is suspected. You agree not to reproduce, duplicate, copy, sell, resell, redistribute, exploit or misuse any part of our website, service descriptions, service pages, website content or internal service process without written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to keep website information, service descriptions, pricing, availability and delivery details accurate and updated. However, we do not guarantee that all information on the website will always be complete, current or error-free. The information provided on this website is for general guidance and may be updated, corrected or changed at any time without prior notice.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices for our services may change without notice. We reserve the right to update, modify, suspend or discontinue any service, offer, website feature or website content at any time. We are not liable to you or to any third party for service changes, price changes, suspensions or discontinuations.

SECTION 5 – SERVICES

King Source LLC operates Votena Growth Campaign Hub and provides customized professional marketing campaign planning, campaign workflow, and growth operations services for businesses and professional organizations.

Each service is performed specifically for the purchasing customer according to the scope stated on the applicable service page and based on the campaign objectives, business information, audience context, selected channels, and other information submitted by the customer.

Our services may include campaign launch planning, audience and offer strategy, content campaign planning, email campaign planning, conversion funnel review, growth experiment planning, multi-channel campaign planning, agency campaign operations review, growth operations planning, and enterprise campaign operations review.

We do not sell downloadable digital products, downloadable planning materials, templates, ebooks, software installers, or similar digital goods. We do not provide functional SaaS access, software platform accounts, customer dashboards, or software subscriptions as part of the services sold through this website.

All purchases are one-time service purchases unless expressly stated otherwise at checkout. The exact scope, delivery timeframe, and support period applicable to each service are disclosed on its service page before purchase.

Our Customized Growth Campaign Services

SECTION 6 – REFUND POLICY

Customers may request a refund within 30 calendar days from the date the purchased service is received.

A service is considered received on the date we electronically notify the customer that the purchased service has been completed and the applicable customized service result has been made available to the customer.

Refund eligibility is not affected by whether the customer has reviewed or used the service result, submitted campaign information, completed intake or onboarding, or whether work has started or has been partially or fully completed.

To request a refund, contact support@votenagrowthcampaignhub.com or (844) 295-5385 and provide your order number and the email address associated with the purchase.

Eligible refunds will be processed to the original payment method within 5 business days. After the refund is processed, the credit should appear on the cardholder’s account within 5–10 business days, depending on the customer’s bank or card issuer.

SECTION 7 – ACCURACY OF BILLING AND BUSINESS INFORMATION

You agree to provide current, complete and accurate company, billing, contact and order information for all purchases made through this website. We reserve the right to refuse, cancel or limit an order if the information provided appears inaccurate, incomplete, suspicious, fraudulent or inconsistent with our business-only eligibility. You are responsible for ensuring that the work email address and company details provided at checkout are correct so we can send order updates, campaign intake instructions or support messages when needed.

SECTION 8 – SERVICE DELIVERY

All purchases made through Votena Growth Campaign Hub are customized professional services. No physical products, downloadable digital products, or SaaS software access are included.

Within 1 business day after successful payment, we will send the customer an order confirmation and, where additional campaign information is required, instructions for completing the Campaign Intake process.

Work begins after both successful payment and receipt of all information reasonably required to perform the selected service.

Required information may include campaign objectives, audience context, offer information, selected marketing channels, existing campaign content, relevant URLs, available assets, current campaign observations, team context, and other information required by the purchased service.

The service delivery timeframes are:

Campaign Launch Planning Service — 2 business days

Audience & Offer Strategy Service — 3 business days

Content Campaign Planning Service — 3 business days

Email Campaign Planning Service — 5 business days

Conversion Funnel Review Service — 5 business days

Growth Experiment Planning Service — 5 business days

Multi-Channel Campaign Planning Service — 7 business days

Agency Campaign Operations Service — 7 business days

Growth Operations Planning Service — 7 business days

Enterprise Campaign Operations Review Service — 10 business days

The applicable delivery timeframe begins after successful payment and receipt of all information reasonably required to perform the selected service.

If required information is incomplete, we will contact the customer for the missing information and the delivery timeframe will begin once the required information has been supplied.

Service completion and customized results are communicated electronically to the email address associated with the order.

SECTION 9 – BUSINESS CUSTOMER RESPONSIBILITIES

You are responsible for providing accurate instructions and any information reasonably needed to deliver the service. Your business is responsible for the accuracy of campaign details, marketing content, campaign timelines, team or department information, audience data and other content it chooses to submit for the service. You are responsible for reviewing campaign activity and confirming that the service is suitable for your organization’s operational, contractual, compliance, customer-facing or other business requirements.

SECTION 10 – REVISIONS AND SCOPE

Each service includes the scope, limits and customized work described on its service or pricing page. Requests outside the original scope, new campaign requirements or unsupported workflow requirements may require a separate order or additional fee. We may decline requests that are unrelated to the purchased service, technically impossible, unclear, prohibited or outside the agreed scope.

SECTION 11 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may use or provide access to third-party hosting, storage, checkout systems, payment processors, communication tools, analytics or other external services. These tools are provided by third parties and may be subject to their own terms and privacy policies. We do not control all third-party services and are not responsible for issues caused by external platforms, providers, integrations or payment processors.

SECTION 12 – THIRD-PARTY LINKS

This website may contain links to third-party websites, platforms, payment pages or external resources. We are not responsible for the content, accuracy, availability, security, policies or practices of third-party websites. Accessing third-party links is done at your own discretion.

SECTION 13 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us feedback, ideas, suggestions, reviews, messages, business information or other submissions, you allow us to use that information to provide support, process your order, improve our services, respond to your request or improve our website and service workflow. You agree not to submit unlawful, offensive, harmful, misleading, infringing, confidential-without-authorization or malicious content. You are responsible for ensuring that any information or materials you send do not violate the rights of another party.

SECTION 14 – PERSONAL INFORMATION

Your submission of personal information through this website is governed by our Privacy Policy. We may collect and use personal information to process business orders, perform requested customized marketing campaign and growth operations services, communicate with you, prevent fraud, improve the website and comply with legal, tax, security or operational requirements.

SECTION 15 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our website that contains typographical errors, inaccuracies or omissions related to service descriptions, pricing, promotions, availability, delivery timelines, service details or order information. We reserve the right to correct errors, update information, cancel orders or change details at any time without prior notice, including after an order has been submitted.

SECTION 16 – PROHIBITED USES

You are prohibited from using this website, our services or our systems for personal consumer purposes, unlawful activity, violation of intellectual property or privacy rights, harassment, false or misleading submissions, malicious code, unauthorized collection or use of personal information, spam, interference with security, credential abuse or misuse of our checkout, forms, content or service process. A violation may result in termination of access to our services.

SECTION 17 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the website, services or service delivery process will always be uninterrupted, secure, error-free or suitable for every specific business purpose. Audience, campaign and workflow information depends on the information supplied or maintained by the business. The organization remains responsible for reviewing campaign details before important use. To the maximum extent permitted by law, we are not responsible for indirect, incidental, special or consequential damages, including loss of revenue, data, business opportunities, productivity, conversions, campaign value or other expected outcomes.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless King Source LLC, its owners, team members, contractors, partners and affiliates from any claim, demand, loss, liability or expense arising from your violation of these Terms and Conditions, your misuse of the website or services, your submitted data, or your violation of any third-party rights.

SECTION 19 – SEVERABILITY

If any part of these Terms and Conditions is found to be unlawful, void or unenforceable, that part will still be enforced to the maximum extent permitted by law, and the remaining sections will continue to remain valid and enforceable.

SECTION 20 – ORDER CANCELLATION AND TERMINATION

Customers may cancel an order in accordance with our Cancellation Policy.

Before service completion, a customer may submit a cancellation request at any time by emailing support@votenagrowthcampaignhub.com or calling (844) 295-5385.

After service completion, a cancellation and refund request must be submitted no later than 30 calendar days from receipt of the completed service.

A cancellation request becomes effective on the date and time the request is received by us.

If work has already started or has been partially completed, this does not prevent cancellation or refund eligibility when the request otherwise qualifies under our Refund Policy.

For eligible cancellations, payments are refunded to the original payment method in accordance with our Refund Policy. We do not deduct the value of partially completed work from an otherwise eligible refund requested during the applicable 30-day period.

We may separately refuse or terminate service in cases involving fraud, unlawful activity, abusive conduct, unauthorized use, or violation of these Terms. Any such termination will be handled subject to applicable refund rights.

SECTION 21 – ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy, Refund and Returns Policy and any other policies posted on this website, represent the entire agreement between you and us regarding your use of the website and our customized professional services. Failure to enforce any part of these terms does not mean that we waive our right to enforce it later.

SECTION 22 – GOVERNING LAW

These Terms and Conditions are governed by the applicable laws of the business location of King Source LLC, subject to any mandatory law that applies to the business transaction. Any dispute should first be addressed by contacting us directly so we can try to resolve the issue fairly.

SECTION 23 – CHANGES TO TERMS AND CONDITIONS

We may update, replace or modify these Terms and Conditions at any time by posting the updated version on this website. Your continued use of the website or purchase of services after changes are posted means that you accept the updated Terms and Conditions.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms and Conditions, please contact us using the details below. Company Name: King Source LLC. Site Name: Votena Growth Campaign Hub. Website: VotenaGrowthCampaignHub.com. Email: support@votenagrowthcampaignhub.com. Phone: (844) 295-5385. Location: 6525 Tara Blvd Ste F9 #2245 Jonesboro, GA 30236 USA.